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As preorders are becoming an increasingly important way in which books are sold and marketed through stores, we’ve compiled a list of the Preorder features we offer.
NEW: Stores can now choose to show preorders as 'On Our Shelves Now' as long as the store is using Local Store Inventory and the preorder is present in the LSI file.
The Preorder Badge can be enabled to display automatically for ALL books with a future publication date.
To enable this on your site navigate to: Store > Configuration > Account Information and Preferences > Configure Book Settings and enable the 'Always show preorder badge?' setting.
To enable this on your site navigate to: Store > Configuration > Account Information and Preferences and enable the 'Always show preorder badge?' setting.
If you do not want to add the Preorder Badge to all books with future publication dates, and would like to limit it to only certain titles that you promote, you can do so. You can add a Preorder badge to titles coming soon, similar to the Staff Picks badge that is displayed when you add a review to a title. You can also upload your own badge to replace the default badge.
Add the preorder badge for a particular book
Navigate to the book product page www.yoursitename.com/book/ISBN (or use the search feature to navigate to the book product page)
You should now see a Preorder badge on the upper left corner of the book cover image
If you are using Local Store Inventory and have ISBNs in your inventory file that are marked for Pre-Order on your website, you can elect to show these titles as in stock at your store. For this functionality, your website must already being using our Local Store Inventory feature.
Typically, books that are available for preorder are tagged with 'Coming Soon - Available for Preorder Now' on the product page. If this title is already in stock at your store and you include the title in your LSI file, the title will reflect on the website with the tag 'On Our Shelves Now' instead.
After enabling this setting and after the next processing of your LSI file, all preorder titles that your store has in stock will appear as 'On Our Shelves Now'. This setting can be changed at any time.
Whether to charge a customer for a preorder as soon as the order is placed or wait till the book is ready for pickup/shipping is a business decision made by the store. Please note that customer’s credit card authorizations will expire within 4 weeks and stores may have to contact the customers for payment if the order is not processed within 4 weeks. Our recommendation is to mark these orders as “Payment Received” as soon as the order is received. This will charge the customer’s credit card and store will have the option to refund the customer if necessary.
On IndieCommerce, if a customer opted to have their credit card profile saved, stores have the option to reauthorize the customer’s credit card.
On IndieLite, customer credit card profiles are not saved and it is not possible to reauthorize the customer’s credit card.
The main page for orders is found by navigating to: Store > Orders > View Orders
A popular solution to keep your preorders organized and easy to access is ‘custom order statuses’. You can create custom order statuses (of ‘pending’ or ‘payment received’ states) for preorders. When it is time to fulfill these orders, reports can be generated based on these custom order statuses. This will also help to keep these pre orders from your regular order queue.