Site Administration

Credit Card Processing

The following Help Documents are available for both IndieCommerce and IndieLite to assist with the early steps of obtaining or transitioning to the store's own credit card processor and Authorize.net account.  IndieCommerce or IndieLite specific documents and webinars can be found further down on this page.

For All IndieCommerce and IndieLite Stores

 

Not For Sale

This feature allows you to make specific titles Not for Sale through your website, even if these books are available through Ingram. These are titles that your store has chosen for any reason not to make available for sale to the public.
 
Navigate to Store -> Configuration -> Store Pricing -> Books -> Not For Sale
 
You can now choose whether to display these titles on your site or to suppress them completely from any search results.

Preorders

As preorders are becoming an increasingly important way in which books are sold and marketed through stores, we’ve compiled a list of the Preorder features we offer.

NEW: Stores can now choose to show preorders as 'On Our Shelves Now' as long as the store is using Local Store Inventory and the preorder is present in the LSI file.

Staff and Customer Roles

This live demo will review the Roles feature, including:

  • Assigning and managing store roles
  • Assigning and managing store roles for customers, including bulk upload of customer emails
  • A sample use case, including step-by-step instructions for automatic discounting and free shipping for layaltyprogram customers using 'Rules'

Making the Most of Book Data on Your Website

This webinar will demonstrate the best use of the tools available to:

  • Sell sidelines, including maps, calendars, and journals through your site
  • Interpret special "admin only" data about books on your website, such as the price source, Ingram desire score, and Family ID
  • Get the most out of Local Store Inventory (LSI), not for sale, store pricing, and other tools
  • Adjust the search algorithm to surface books and products more relevant for your store
  • Enable and disable partner content from NPR and LitHub, plus ebooks and digital audiobooks

 

Privacy Policy & GDPR

Sample Privacy Policy Language

Please note that any language you may incorporate into your Privacy Policy should reflect your store’s applicable practices.

Please include your store name, contact info etc. where applicable.

If you have any questions, please contact staff@bookweb.org

 

What information do we collect?

Quick Start - Google Analytics, Google My Business, Google Search Console

This webinar will demonstrate how to get started with:

  • Google Analytics
  • Google My Business
  • Google Search Console

 

Getting Your Website Ready for the Holidays

This webinar will lead booksellers through getting their IndieCommerce website ready for the holidays:

  • Tour of some of the common issues that customers (and stores) might encounter during the holiday season
  • Making sure your contact information is up to date
  • Processing orders correctly

Rules

The Rules module allows site administrators to create actions that are automatically triggered by various events when certain conditions are met.

3 PARTS TO RULES

Rules are made up of 3 parts:

SEO Tools

SEO (Search Engine Optimization) is a methodology of strategies, techniques, and tactics designed to grow visibility in search engine results. In search results, search engines (Google, Bing, etc.) display links to pages it considers relevant and authoritative, SEO helps to ensure that a site is accessible to a search engine and improves the chances that the site will be found in search results.

Metatags

Meta tags are metadata of a HTML page which supply additional information for search engines. The most important tags in SEO practices are description and title.

  • Description: describes what your page is about.
  • Title: help search engines to categorize the content on your site.

NOTE: The Metatag modules will be enabled on IC sites upon request. If you do not see that path, please email us to request the module be enabled.

MailMunch

MailMunch provides tools to assist in converting visitors into email subscribers and customers by offering several types of opt-in forms: Popup, Embedded, Topbar, and Scrollbox. MailMunch also integrates easily with Constant Contact, MailChimp, and other major email marketing platforms.

MailChimp

This documentation was modified on 01/18/2018, to comply with the latest changes by MailChimp.

This provides an integration with MailChimp (an email delivery service) and makes it possible to create and send MailChimp emails directly from your website.

PREPARE TO USE THE MAILCHIMP MODULE

  1. Sign up for a MailChimp.com account
  2. Create your list through MailChimp

Pages

About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.

Contact

PRESS CONTACT: Dan Cullen (dan@bookweb.org)

MEMBER and MEMBERSHIP INQUIRIES: info@bookweb.org

INDIECOMMERCE: staff@bookweb.org

ALL OTHER INQUIRIES: info@BookWeb.org

 

 

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