Staff Reviews

Staff reviews can be added to the product pages of individual titles by either submitting a form, or using the provided check box on a book list. This field can also be used to enter information such as a book video, sale information, etc. Preorder Badges can be displayed on titles that are 'Coming Soon'.

STAFF REVIEWS | CUSTOM BADGES

STAFF REVIEWSSTAFF REVIEWS

Staff reviews can be added to all books and are especially useful when creating ‘Staff Pick’ pages.

Staff Reviews can be added two ways:

OPTION 1: ADDED BY A STORE ADMIN/EDITOR ON A BOOK PRODUCT PAGE (IndieCommerce members only)

Navigate to: www.yoursitename.com/book/ISBN (or use the search feature to navigate to the book product page)

1. Once on the book product page select the ‘Staff Review’ tab
2. Select ‘Create A Review’
3. Use the ‘WYSIWYG’ editor to enter your review
4. Submit

NOTE: Disable the 'Is Staff Pick?' button to remove the staff pick graphic if you are using this field to enter information such as a book video, sale information, etc., but don't necessarily want it labeled a 'Staff Pick'.

OPTION 2: ADDED ON A PAGE, BOOK PAGE OR EVENT WHEN CREATING A BOOKLIST

Navigate to: Content > Add Content > Page (or content of choice or if it is an existing book list navigate to that page)

1. Enter your ISBN, click away from the white area and wait for your book to load
2. Select the ‘No Review’ button
3. Use the ‘WYSIWYG’ editor to enter your review. You can select to include this review on the product page.
4. Save

NOTES:

• Anytime a review is added by either option, the 'Staff Picks' logo is superimposed on top of the book's cover image - (IndieCommerce members only)
• A book can have any number of reviews.
• Reviews entered by option 1 will not appear on a book list, even when the book is added to a book list.
• Reviews entered by option 1 to one format of a book, for example, a paperback, will appear on all related formats (hardcover, trade paperback, etc).
• Reviews entered by option 2 to one format of a book, for example, a paperback, will NOT appear on all related formats (hardcover, trade paperback, etc).
• Reviews added by option 2 will also appear on the book product page only by selecting ‘Include On Product Page’ (IndieCommerce members only)

OPTION 3: BULK UPLOAD OF STAFF REVIEWS

A CSV file of staff reviews can be uploaded to your site and the new interface allows you to easily manage existing reviews. The upload will add the review to the Staff Reviews section on book product pages.  Reviews added through a book list can only be edited by looking up the original piece of content (Page, Book Page, or Event) to which they belong.

UPLOAD A FILE

Navigate to: Content > Manage Staff Reviews > Staff Reviews Bulk Upload

Specifications for the file upload:

• ISBN (REQUIRED) - The ISBN of the book being reviewed.
• Review_Text (REQUIRED) - The text of the review.
• Review_Format (Optional) - The text of the review
• Reviewed_By (Optional) - The name of the reviewer.
• Is_Staff_Pick (Optional) - Whether this is a staff pick. Enter any value for Yes (i.e. "Yes,", "Y", "1"); leave blank for No.

A CSV template is provided for download to assist in preparing the file.

1.  
2. Select the Browse button
3. Locate your file and select it
4. Select ‘Upload’

A confirmation message will display once the file has been uploaded.

MANAGE REVIEWS

Navigate to: Content > Manage Staff Reviews

The displayed results can be filtered by ISBN, Reviewed By, Review Text Contains and the Review Created Date.

• Delete - Reviews can be deleted individually by selecting the corresponding ‘delete’ button or in bulk by selecting multiple rows and then executing the ‘Delete Item’ operation. Once deleted, a review CANNOT be recovered.
• Edit - Reviews can be edited individually by selecting the corresponding ‘edit’ button. Staff reviews cannot be edited in bulk.

NOTE: Files that include  ISBNs with previous reviews will not replace existing reviews, a new review will be added to the ISBN.

CUSTOM BADGESCUSTOM BADGES (IndieCommerce members only)

Stores can now upload their own custom badges to replace the default images for Staff Picks and Preorders.

Image Requirements

• Large Image: 240x172 pixels
• Small Image: 120x86 pixels
• Format: PNG

Add A Custom Image

Navigate to Store > Configuration > Account Information and Preferences > Configure Book Settings

1. Select the ‘Browse’ button to locate your image file on your local machine and upload it
2. Submit

The site will now display your custom image.

Remove A Custom Image

1. Select the appropriate ‘Remove Custom Preorder’ button
2. Submit

The site will now revert to displaying the default badge.