Shipping Policy Example

To assist with the necessary policies that stores need on their website, boilerplate policies have been provided for stores to use.  The policy can be created as a Page on your IndieCommerce or IndieLite site.  The Page can then be linked in the Footer of the website to make it accessible to customers and other parties.

We have Help Documents available on Creating Pages and Creating Links.  Should you need assistance on getting these policies on your site, please email us at [email protected]

*This is a template of recommended language only and stores should modify the text to fit their policies and reflect the store's name and brand where applicable.

Shipping Policy

Free Shipping on Shipments of $25 or More

Place a shipment of $25 or more, and we'll send it via Economy Mail free of charge.

Guidelines:

• Items from Remote Warehouses are grouped as a separate order, shipping directly from that warehouse. Flat-rate and free shipping for Remote Warehouse items will be calculated independent of items from other locations.
   
• Shipping costs or any applicable taxes are not included in the $25 total.
   
• You must select Economy Mail while setting up your account or at checkout.
   
• This offer remains valid even if we are unable to fill your entire order.
   
• Only orders sent via Economy Mail within the United States and U.S. territories are eligible for this special offer. This offer does not apply to orders placed with Standard Ground, 3 Day Express, Next Day Air, 2nd Day Air, International Standard, International Expedited, or International Express.
   
• Free and flat-rate shipping applies only to orders placed via our website at Powells.com, not in our stores.
   
• While DVDs do not count toward your free shipping total for books, DVDs are eligible for their own free shipping.
   
• Orders will be shipped when all available items have been gathered. In-stock items will not be shipped individually.
   
• Preorders and backorders: Because books "on order" ship when available, shipping charges for these items are applied individually per title. Preorders and backorders do not count toward the total of your in-stock order.

Flat-Rate Shipping

You'll pay only $3.99 Economy Mail, no matter how many books you buy!

Guidelines:

• Items from Remote Warehouses are grouped as a separate order, shipping directly from that warehouse. Flat-rate shipping for Remote Warehouse items will be calculated independent of items from other locations.
   
• Only orders sent via Economy Mail within the United States and U.S. territories are eligible for this special offer. This offer does not apply to orders placed with Standard Ground, 3 Day Express, Next Day Air, 2nd Day Air, International Standard, International Expedited, or International Express.
   
• Flat-rate shipping applies only to orders placed via our website at Powells.com, not in our stores.
   
• Orders will be shipped when all available items have been gathered. In-stock items will not be shipped individually.
   
• Preorders and backorders: Because books "on order" ship when available, shipping charges for these items are applied individually per title. Preorders and backorders do not count toward the total of your in-stock order.

Domestic Shipments

Includes continental U.S., Alaska, Hawaii, and U.S. Territories.

Processing time to shipping is currently 1-3 days. Packages ship when the order is complete. Please note all DVDs ship separately from book orders.

Shipping Option

Time

Cost

(per shipment + per item fee)

Books next to a box Economy Mail

4-9 business days after your order is processed  $3.99 Flat Rate

FREE on qualifying orders*

Oregon Expedited           1-2 business days after your order is processed              $5.99    +$1.99 per item

Washington Expedited  1-3 business days after your order is processed              $5.99    +$1.99 per item

Standard Ground            2-7 business days after your order is processed              $5.99    +$1.99 per item

3 Day Express † 3 business days after your order is processed      $6.99              +$1.99 per item

2nd Day Air **   2 business days after your order is processed      $9.99              +$2.99 per item

Next Day Air ** 1 business day after your order is processed       $15.99              +$9.99 per item

ECONOMY MAIL :

Please note that while the overwhelming majority of packages shipped via Economy Mail arrive within the time specified above, in rare cases shipments can take 3 to 5 weeks to arrive. Alaska, Hawaii, Guam, Puerto Rico and APO/FPO addresses: Economy Mail shipments can take 3 to 8 weeks to arrive.

3 DAY EXPRESS †:

Delivery time not guaranteed to Alaska and Hawaii.

2ND AND NEXT DAY AIR** :

Shipping time in business days (weekdays, not including holidays) after your order is processed.

Add $10 for 2nd Day Air service to Alaska, Hawaii, and Puerto Rico.

Add $15 for Next Day Air service to Alaska and Hawaii.

Next Day shipments cannot be sent to Puerto Rico.

Next and 2nd Day Air shipments cannot be sent to P.O. boxes or APO/FPO addresses.

Next and 2nd Day Air shipments cannot be sent "general delivery."