eCommerce Administration

Return Policy Example

To assist with the necessary policies that stores need on their website, boilerplate policies have been provided for stores to use.  The policy can be created as a Page on your IndieCommerce or IndieLite site.  The Page can then be linked in the Footer of the website to make it accessible to customers and other parties.

Credit Card Processing

The following Help Documents are available for both IndieCommerce and IndieLite to assist with the early steps of obtaining or transitioning to the store's own credit card processor and Authorize.net account.  IndieCommerce or IndieLite specific documents and webinars can be found further down on this page.

For All IndieCommerce and IndieLite Stores

 

Processing Credit Card Orders

Processing Credit Card Orders

Please note: The instructions listed here are for 

Not For Sale

This feature allows you to make specific titles Not for Sale through your website, even if these books are available through Ingram. These are titles that your store has chosen for any reason not to make available for sale to the public.
 
Navigate to Store -> Configuration -> Store Pricing -> Books -> Not For Sale
 
You can now choose whether to display these titles on your site or to suppress them completely from any search results.

IndieCommerce - Sidelines and Non-Books

Get up to speed on the latest features and strategies for selling sidelines and other non-book inventory on your website. We'll cover an easy-to-use feature that adds tens of thousands of gift & game products from Ingram, how to bulk upload your own unique products, and how to integrate non-book products with LSI, so you can combine stock and pricing updates for books and sidelines in a single upload from your POS system.

IndieCommerce - Order Processing 201

Learn about the latest, advanced tools available for processing your online orders in bulk. In this webinar we will cover bulk order processing, printing invoices in bulk, exporting to shipping solutions, exporting to POS systems and generating custom sales reports. These new features will save your staff time and keep your customers satisfied.

Upcoming IndieCommerce & IndieLite Webinars

The IndieCommerce team will be offering a series of webinars over the next few weeks in preparation for the 2020 Holiday season.  Please see the information below.  You can register for each webinar via the individual registration link!

Store Gift Card

When the store gift card is not through Givex a custom checkout pane can be enabled so that both the store gift card and credit card information can be collected for the order.

STORE GIFT CARD - USING CUSTOM CHECKOUT PANE 

Stamps.com Integration

The Stamps.com module allows you to export orders from your IndieCommerce site to Stamps.com.  Once you process and ship these orders using the Stamps.com software or website, you can then import a file from Stamps.com to mark the orders as processed and email the tracking numbers to your customers.

First, ask IndieCommerce staff to enable the module for you.  You can do this through the store features page:

Store > Configuration > Account Information and Preferences > Store Features

Quick Note Field for Orders

The Quick Note field provides Store and Order administrators a field in which notes may be added to an order and displayed on the Order Administration page (Store > Orders).
A couple of  scenarios where other IndieCommerce stores have used this field:

In-Store Pick-up Pane

If ‘In-Store Pickup’ is enabled on your site, customers can opt to pick up their order at your store instead of having it shipped. A Pick-up Pane will be available on the checkout screen. We’ve updated it so that you can customize the language used in the pane.

Navigate to: Store > Configuration > Checkout > Pick-up Options Pane

Pages

About ABA

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