Operational Workflow Education Session to Look at Returns

On Thursday, March 11, from 3:00 p.m. to 4:00 p.m. ET, the American Booksellers Association is offering an educational session on Operational Workflow: Returns. All booksellers are invited to attend; sign up here.

Join a conversation with your bookselling colleagues to discuss the returns process and how best to navigate the what, when, and how of returns. Are you pulling by section or publisher, and why? Are you pulling quarterly, monthly, daily, and why? How do you manage staff scheduling and minimize your freight costs?

Booksellers offering their expertise during the session include:

• Rebecca Fitting, Greenlight Bookstore (Brooklyn, New York)
• Brad Johnson, East Bay Booksellers (Oakland, California)
• Alyson Turner, Source Booksellers (Detroit, Michigan)
• Consuelo Wilder, BookPeople (Austin, Texas)

Note: This conversation will focus on workflow and operations and will not include a discussion on inventory management.

Recordings of all ABA education sessions are shared on the Education Resources page on BookWeb.