New S&S Bookseller Portal Goes Live

Simon & Schuster’s new Customer Portal for booksellers went live on Tuesday morning, June 11. The portal at customerportal.simonandschuster.com consolidates crucial resources — including marketing/coop information, order tracking, invoices, digital catalogs, and promotional information — in one place.

A key feature of the portal is a link to S&S’s new Premier Marketing Plan (PMP), which simplifies booksellers’ access to promotional funds. Under PMP, eligible accounts can receive promotional funds based on their previous year’s total direct and indirect net physical purchases paid directly to their account via quarterly credits. The plan also provides exempt funds for publisher-approved author appearances. The plan will replace both the traditional co-op pool and newsletter co-op for participating accounts and will eliminate existing co-op approval procedures. PMP has an effective date of January 1, 2013.

“Our goal is to make getting information about your business with Simon & Schuster as easy and accessible as possible, and with our new Customer Portal we have taken a big step in that direction” said Michael Selleck, executive vice president, sales and marketing. “We hope all eligible booksellers will take advantage of this new service.”

More than 800 accounts in the S&S database have been preregistered for portal use, and the publisher is encouraging all other accounts to sign up at customerportal.simonandschuster.com. Canadian and international customers of Simon & Schuster’s U.S. operation are also eligible to use the Customer Portal. For more information, customers should contact their S&S sales representative or e-mail [email protected].