Wi2023 Program


Tuesday, February 21, 2023  

4:10 pm to 5:30 pm

Conflict Resolution and De-escalation Techniques (Outside Expert) 606, Level 6, Seattle Convention Center

Led by a Diversity, Equity, Inclusion, and Belonging (DEIB) facilitator, this workshop will address current conflicts in retail spaces. Participants will have practice opportunities with real-life scenarios. (All)

 

Speakers: Caprice Hollins, Cultures Connecting, LLC, (Renton, Washington)

Handouts

About ABA

American Booksellers Association is a national trade association that supports and advocates for the success of independent bookstores. We provide members with education, networking opportunities, advocacy, resources, and technology. In turn our members support local schools through book fairs, donations and author visits; promote literacy; provide inclusive community centers; connect readers and books; add character to neighborhoods; champion and center diverse and new voices; and contribute to the local economy. We feel honored to support them in their work.

Contact

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