Education Resources

186 results. Results may be paginated. Select one or more topics and filter by tag, format, or conference to focus results. Some resources are visible only to logged-in, ABA bookseller members. Visit the Education Hub for additional resources.

Best Practices for Efficient Operations (Bookseller Panel)

Best Practices for Efficient Operations (Bookseller Panel) (February 23, 2023)
Content related to the education session Best Practices for Efficient Operations (Bookseller Panel), Winter Institute 2023.
Watch video from this event.
Topic:
  • Operations
Tags:
  • Technology

Join a panel of booksellers as they discuss ways that they have become more efficient in basic bookstore operations. The panel will review how to organize invoices for efficiency, provide samples of easy-to-use forms to streamlined processes, discuss how to communicate with staff around new operations procedures, and more. Come to the session to listen and also share your own best practices.

 

Speakers: Luis Correa, Avid Bookshop (Athens, Georgia); Emma Nichols, Norwich Bookstore (Norwich, Vermont); Lauren Nopenz Fairley, Curious Iguana (Frederick, Maryland); Darryl Peck, Righton Books (St Simons Island, Georgia)

Harnessing the Power of Small Data (Bookseller Panel)

Harnessing the Power of Small Data (Bookseller Panel) (February 23, 2023)
Content related to the education session Harnessing the Power of Small Data (Bookseller Panel), Winter Institute 2023.
Watch video from this event.
Topic:
  • Operations
Tags:
  • Technology

This session will offer insight into the small data sets you didn’t know you had and how to mine data to better focus your efforts. Information from POS reports, one-question customer surveys, and even understanding store traffic patterns can make the difference between a good day and a great one.

 

Speakers: Cynthia Compton, 4 Kids Books & Toys (Zionsville, Indiana); Melissa DeMotte, The Well-Read Moose (Coeur d'Alene, Idaho)

Service Leadership Workshop (Outside Expert)

Service Leadership Workshop (Outside Expert) (February 21, 2023)
Content related to the education session Service Leadership Workshop (Outside Expert), Winter Institute 2023.
Watch video from this event.
Topic:
  • Operations
Tags:
  • Owners and Managers

In this interactive workshop, booksellers will have the opportunity to practice service leadership skills. Service leaders turn the traditional “power leadership” model upside down by focusing on empowering instead of commanding. Managers who practice service leadership have found that this method supports potential, creativity, and purpose in their employees. If this approach is different from what you practice and you want to learn more, come join the conversation! And if you are already practicing servant leadership, you will enjoy the opportunity to refresh your skills. (Managers)

Speakers: Elnian Gilbert, ZingTrain (Ann Arbor, Michigan)

Service Leadership Workshop (Outside Expert) (February 21, 2023)
Content related to the education session Service Leadership Workshop (Outside Expert), Winter Institute 2023.
Topic:
  • Operations
Tags:
  • Owners and Managers

In this interactive workshop, booksellers will have the opportunity to practice service leadership skills. Service leaders turn the traditional “power leadership” model upside down by focusing on empowering instead of commanding. Managers who practice service leadership have found that this method supports potential, creativity, and purpose in their employees. If this approach is different from what you practice and you want to learn more, come join the conversation! And if you are already practicing servant leadership, you will enjoy the opportunity to refresh your skills. (Managers)

Speakers: Elnian Gilbert, ZingTrain (Ann Arbor, Michigan)

Hiring and Onboarding Best Practices (Bookseller Panel)

Hiring and Onboarding Best Practices (Bookseller Panel) (February 21, 2023)
Content related to the education session Hiring and Onboarding Best Practices (Bookseller Panel), Winter Institute 2023.
Topic:
  • Operations
Tags:
  • Owners and Managers

A good hiring process will help you attract and retain high-quality booksellers who are passionate about your mission. Onboarding new employees, while time consuming, can make or break that employee’s successful transition from a new employee to an involved and productive employee. If it’s been a while since you took some time to think about hiring and onboarding in a strategic way, then this session is for you! Booksellers who have developed processes around these critical bookstore procedures will share hiring and onboarding strategies for bookstores of all sizes. (Managers)

Speakers: Erin Chervenock, Village Books (Bellingham, Washington); Alsace Walentine, Tombolo Books (St. Petersburg, Florida); Camden Avery, The Booksmith (San Francisco, California); Hannah Oliver Depp, Loyalty Bookstore (Washington, District of Columbia)

Technology Meetup - Google Analytics 4 (part 2)

Technology Meetup - Google Analytics 4 (part 2) (October 13, 2022)
Content related to the education session Technology Meetup - Google Analytics 4 (part 2), ABA Technology Meetups.
Topic:
  • Operations
Tags:
  • Technology
In the summer of 2023, one of the biggest changes to Google’s tracking platform in the last two decades is coming — Google Analytics 4. Anyone using the current Google Analytics platform will need to switch.
 
In part two of this two part series led by Sarah Benoit, Co-founder and Lead Instructor at JB Media Institute  a demo of some of the data options available through GA4 is provided.
 
10/13 at 1:00 pm: Session 2 – Google Analytics 4 Data  
  • The new Acquisition data
  • The new Behavior data
  • The new Audience data
  • Overview of New Conversion and E-commerce data
  • What to do with custom reports and dashboards in Universal Google Analytics   
 
Technology Meetup - Google Analytics 4 (part 2) (October 13, 2022)
Content related to the education session Technology Meetup - Google Analytics 4 (part 2), ABA Technology Meetups.
Watch video from this event.
Topic:
  • Operations
Tags:
  • Technology
In the summer of 2023, one of the biggest changes to Google’s tracking platform in the last two decades is coming — Google Analytics 4. Anyone using the current Google Analytics platform will need to switch.
 
In part two of this two part series led by Sarah Benoit, Co-founder and Lead Instructor at JB Media Institute  a demo of some of the data options available through GA4 is provided.
 
10/13 at 1:00 pm: Session 2 – Google Analytics 4 Data  
  • The new Acquisition data
  • The new Behavior data
  • The new Audience data
  • Overview of New Conversion and E-commerce data
  • What to do with custom reports and dashboards in Universal Google Analytics   
 

Technology Meetup - Google Analytics 4 (part 1)

Technology Meetup - Google Analytics 4 (part 1) (September 15, 2022)
Content related to the education session Technology Meetup - Google Analytics 4 (part 1), ABA Technology Meetups.
Topic:
  • Operations
Tags:
  • Technology
In the summer of 2023, one of the biggest changes to Google’s tracking platform in the last two decades is coming — Google Analytics 4. Anyone using the current Google Analytics platform will need to switch.
 
In part one of this two part series led by Sarah Benoit, Co-founder and Lead Instructor at JB Media Institute  an overview of the changes you will need to understand when you start using GA4 is provided.
 
Session 1 – Introduction to Google Analytics 4
  • Universal vs. GA4: Why is Google making this change and an overview of what is changing
  • Set up tips: Confirming GA4 is working
  • Getting Started Checklist
  • Overview of changes to Conversion and E-commerce tracking
 
Technology Meetup - Google Analytics 4 (part 1) (September 15, 2022)
Content related to the education session Technology Meetup - Google Analytics 4 (part 1), ABA Technology Meetups.
Watch video from this event.
Topic:
  • Operations
Tags:
  • Technology
In the summer of 2023, one of the biggest changes to Google’s tracking platform in the last two decades is coming — Google Analytics 4. Anyone using the current Google Analytics platform will need to switch.
 
In part one of this two part series led by Sarah Benoit, Co-founder and Lead Instructor at JB Media Institute  an overview of the changes you will need to understand when you start using GA4 is provided.
 
Session 1 – Introduction to Google Analytics 4
  • Universal vs. GA4: Why is Google making this change and an overview of what is changing
  • Set up tips: Confirming GA4 is working
  • Getting Started Checklist
  • Overview of changes to Conversion and E-commerce tracking
 

"Magical Portals Are Real, And I Can Prove It!" with Charlie Jane Anders

"Magical Portals Are Real, And I Can Prove It!" with Charlie Jane Anders (June 22, 2022)
Content related to the education session "Magical Portals Are Real, And I Can Prove It!" with Charlie Jane Anders, Children's Institute 2022.
Topic:
  • Operations
Tags:
  • Events

Closing keynote address by Charlie Jane Anders. 

Charlie Jane Anders, Tor Teen (New York, NY)

Watch video from this event.

About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

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