| Attachment | Size |
|---|---|
 Harnessing the Power of Small Data transcript.pdf | 265.51 KB |
This session will offer insight into the small data sets you didn’t know you had and how to mine data to better focus your efforts. Information from POS reports, one-question customer surveys, and even understanding store traffic patterns can make the difference between a good day and a great one.
Speakers: Cynthia Compton, 4 Kids Books & Toys (Zionsville, Indiana); Melissa DeMotte, The Well-Read Moose (Coeur d'Alene, Idaho)
This session will offer insight into the small data sets you didn’t know you had and how to mine data to better focus your efforts. Information from POS reports, one-question customer surveys, and even understanding store traffic patterns can make the difference between a good day and a great one.
Speakers: Cynthia Compton, 4 Kids Books & Toys (Zionsville, Indiana); Melissa DeMotte, The Well-Read Moose (Coeur d'Alene, Idaho)
| Attachment | Size |
|---|---|
| Service Leadership Workshop (Outside Expert) transcript.pdf | 369 KB |
| Living Servant Leadership.pdf | 1.16 MB |
In this interactive workshop, booksellers will have the opportunity to practice service leadership skills. Service leaders turn the traditional “power leadership” model upside down by focusing on empowering instead of commanding. Managers who practice service leadership have found that this method supports potential, creativity, and purpose in their employees. If this approach is different from what you practice and you want to learn more, come join the conversation! And if you are already practicing servant leadership, you will enjoy the opportunity to refresh your skills. (Managers)
Speakers: Elnian Gilbert, ZingTrain (Ann Arbor, Michigan)
In this interactive workshop, booksellers will have the opportunity to practice service leadership skills. Service leaders turn the traditional “power leadership” model upside down by focusing on empowering instead of commanding. Managers who practice service leadership have found that this method supports potential, creativity, and purpose in their employees. If this approach is different from what you practice and you want to learn more, come join the conversation! And if you are already practicing servant leadership, you will enjoy the opportunity to refresh your skills. (Managers)
Speakers: Elnian Gilbert, ZingTrain (Ann Arbor, Michigan)
A good hiring process will help you attract and retain high-quality booksellers who are passionate about your mission. Onboarding new employees, while time consuming, can make or break that employee’s successful transition from a new employee to an involved and productive employee. If it’s been a while since you took some time to think about hiring and onboarding in a strategic way, then this session is for you! Booksellers who have developed processes around these critical bookstore procedures will share hiring and onboarding strategies for bookstores of all sizes. (Managers)
Speakers: Erin Chervenock, Village Books (Bellingham, Washington); Alsace Walentine, Tombolo Books (St. Petersburg, Florida); Camden Avery, The Booksmith (San Francisco, California); Hannah Oliver Depp, Loyalty Bookstore (Washington, District of Columbia)
| Attachment | Size |
|---|---|
| Google Analytics 4 Data Overview presented by JB Media Group | 5.41 MB |
 Chat Copy | 1.12 KB |
| Transcript | 71.28 KB |
| Attachment | Size |
|---|---|
| Introduction to Google Analytics 4 presented by JB Media Group | 2.26 MB |
| Chat Copy | 1.41 KB |
| Transcript | 68.98 KB |
Closing keynote address by Charlie Jane Anders.
Charlie Jane Anders, Tor Teen (New York, NY)
Brenna Connor, Books Insights Manager of The NPD Group, will break down the state of the US children’s book market including key trends to watch, highest growth areas, and performance by genre, format, and age range. This can’t-miss session is based on the latest NPD BookScan data and Brenna’s industry expertise.
Brenna Connor, NPD Books (Port Washington, NY)
| Attachment | Size |
|---|---|
| Transcript | 89.67 KB |
Store operations are the necessary procedures that keep your store healthy and functioning. They can also become complicated. You may not be aware that there are a number of low-tech solutions for common problems. In this hour, booksellers will have the opportunity to hear from presenters who will provide affordable, easy-to-use and scalable technology suggestions to help run your business — and your life — more efficiently. This session is for stores of all sizes.
Featuring:
Store operations are the necessary procedures that keep your store healthy and functioning. They can also become complicated. You may not be aware that there are a number of low-tech solutions for common problems. In this hour, booksellers will have the opportunity to hear from presenters who will provide affordable, easy-to-use and scalable technology suggestions to help run your business — and your life — more efficiently. This session is for stores of all sizes.
Featuring:
| Attachment | Size |
|---|---|
| Chat Copy | 3.66 KB |
| Transcript | 80.21 KB |
Edelweiss provides a lot of tools for book industry professionals, but its core purpose is to be a convenient place for booksellers to order frontlist titles from their sales reps. Join Deidre Dumpson, Retail Success Manager for Edelweiss, in a webinar to learn how the ordering process works.
Cosed captioning is available for this session. Please note that it is machine-generated and is not reviewed for accuracy.
A well-defined and executed brand strategy affects all aspects of a business and is directly connected to consumer needs, emotions, and competitive environments. We will discuss how active brand management takes a valuable asset that may be largely underused and turns it into a powerful competitive advantage. It will be most productive if you come to the session with the attached documents filled out. However, it is not a requirement.
| Attachment | Size |
|---|---|
| Branding Brainstorm Handout (PDF) | 127.15 KB |
| Branding Slides (PDF) | 1.59 MB |
A well-defined and executed brand strategy affects all aspects of a business and is directly connected to consumer needs, emotions, and competitive environments. We will discuss how active brand management takes a valuable asset that may be largely underused and turns it into a powerful competitive advantage. It will be most productive if you come to the session with the attached documents filled out. However, it is not a requirement.
Marketing strategy refers to a business’ overall plan for reaching prospective consumers and turning them into customers of your products or services. We will help you learn how to identify your ideal target market and the appropriate marketing mix to drive growth. It will be most productive if you come to the session with the attached documents filled out. However, it is not a requirement.
While 2020 and 2021 were arguably the toughest years in recent memory for stores, 2022 continues to bring challenges. Upheavals in society produced a number of short-term temporary changes for businesses, as well as some lasting ones. What short-term changes have become permanent fixtures in your approach to your business and to bookselling? Come to this roundtable to share your experiences and hear from your colleagues.
Moderators: Luis Correa, Avid Bookshop (Athens, GA); , (, )
The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.
Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.
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