This roundtable is your opportunity to socialize, network, and learn from booksellers who run nonprofits and employee owned co-ops. Whether you currently represent a nonprofit and employee owned co-op or are new to this model, this conversation will provide you with valuable insights and new connections.
Moderators: Jeff Martin, Magic City Books (Tulsa, OK); Libertie Valance, Firestorm Books & Coffee (Asheville, NC)
This conversation is for stores of all sizes and designed with your questions in mind. PK Sindwani, former bookseller and current ABA CFO, and Cynthia Compton, owner of 4 Kids Books & Toys (Zionsville, IN), will spend the majority of the session taking financial questions from the audience. No question is too big or too small! This interactive group discussion will take into account a variety of business models, and practical advice will be given about how to integrate what you’ve learned to assist with making sound business decisions.
Moderators: PK Sindwani, ABA (White Plains, NY); Cynthia Compton, 4 Kids Books & Toys (Zionsville, IN)
Bookstore-branded merchandise is an important way to capitalize on the story and personality of your store. If you have had success with various vendors or specific merchandise, come share your experiences with your colleagues! And if you are considering offering branded merchandise, but aren’t sure where to start, this is the perfect space to ask for recommendations. Come prepared to crowdsource ideas, best practices, and resources — and to learn.
Moderators: Danny Caine, Raven Book Store (Lawrence, KS); Rachel Watkins, Avid Bookshop (Athens, GA); Jake Cumsky-Whitlock, Solid State Books (Washington, DC)
This will be a candid and balanced information session on the nuts and bolts of unions from both an employer and employee perspective by attorneys with experience with both sides of this issue. Booksellers who would like to send questions in advance can access this form. All responses received will remain anonymous–even ABA staff won’t be able to see who filled in the form. This session is being set up as a Zoom webinar to maintain attendees' anonymity; The participant tab will not be available. Q&A during the event will be anonymous as well. Access this Zoom webinar by attending Snow Days. (Zoom link will be shared periodically in the chat on the Hopin platform.)
Jon Hiatt is a union-side labor lawyer. From 1995 to 2017 he was General Counsel and then Chief of Staff at the AFL-CIO. Previously he served as General Counsel of the Service Employees International Union, and before that he represented a variety of local unions while practicing in Boston, Massachusetts. He currently serves as counsel to the International Lawyers Assisting Workers (ILAW) Network at the Solidarity Center in Washington, DC, and is a visiting scholar at the University of California's Berkeley Labor Center.
Mark R. Reiss represents and counsels clients in a range of labor and employment matters, with particular emphasis in collective bargaining and labor arbitrations. He practices before various federal, state and local labor and employment agencies, including the National Labor Relations Board (NLRB), the Equal Employment Opportunity Commission (EEOC), the New York State Division of Human Rights, the Connecticut Human Rights and Opportunities Commission and the Department of Labor (DOL).
Post-COVID-19, how do we start planning for the future? Especially when it feels impossible to predict what the world will be like next week, let alone next year or in the next decade. And how do we find a way to face that future with optimism? Join future forecaster, New York Times bestselling author, and designer of alternate reality games, Jane McGonigal, as she discusses her new book, Imaginable: How to See the Future Coming and Feel Ready for Anything—Even Things that Seem Impossible Today. McGonigal draws on the latest scientific research in psychology and neuroscience, as well as gaming strategies, to show us how to train our brains to imagine the unimaginable and to offer us new tools to help us recover our confidence, creativity, and hope. McGonigal’s work designing future simulations of world problems like climate-change weather events, helps participants imagine and prepare for the world's future. McGonigal joins us today to help us start imagining and preparing for the future of bookselling.
A customer experience/marketing funnel is a visualization that outlines the process of turning customers into advocates, which in turn refuels the top of any marketing funnel by driving awareness and lead generation. This funnel is a useful tool to help you visualize the path people take from when they first find out about your business to when they convert into customers. A good customer experience/marketing funnel outlines the process of turning customers into advocates, which in turn refuels the top of the marketing funnel by driving awareness and lead generation.
A full transcription and closed captioning are available for this session. Please note that both are machine-generated and are not reviewed for accuracy.
A customer experience/marketing funnel is a visualization that outlines the process of turning customers into advocates, which in turn refuels the top of any marketing funnel by driving awareness and lead generation. This funnel is a useful tool to help you visualize the path people take from when they first find out about your business to when they convert into customers. A good customer experience/marketing funnel outlines the process of turning customers into advocates, which in turn refuels the top of the marketing funnel by driving awareness and lead generation.
A full transcription and closed captioning are available for this session. Please note that both are machine-generated and are not reviewed for accuracy.
The first half of this ShopTalk will be dedicated to a brainstorming session on how to celebrate/promote Independent Bookstore Day. This session follows the format of an Open Forum: the opinions expressed are those of the individual participants, not of the ABA. Information discussed is reflective of the time of the recording. Please see the most recent ShopTalk for the most current information.
A full transcription and closed captioning are available for this session. Please note that both are machine-generated and are not reviewed for accuracy.
| Attachment | Size |
|---|---|
 Chat Copy | 4.75 KB |
| Transcript | 46.99 KB |
The first half of this ShopTalk will be dedicated to a brainstorming session on how to celebrate/promote Independent Bookstore Day. This session follows the format of an Open Forum: the opinions expressed are those of the individual participants, not of the ABA. Information discussed is reflective of the time of the recording. Please see the most recent ShopTalk for the most current information.
A full transcription and closed captioning are available for this session. Please note that both are machine-generated and are not reviewed for accuracy.
This session follows the format of an Open Forum: the opinions expressed are those of the individual participants, not of the ABA. Information discussed is reflective of the time of the recording. Please see the most recent ShopTalk for the most current information.
A full transcription and closed captioning are available for this session. Please note that both are machine-generated and are not reviewed for accuracy.
| Attachment | Size |
|---|---|
| Chat Copy | 2.08 KB |
| Transcript | 41.43 KB |
This session follows the format of an Open Forum: the opinions expressed are those of the individual participants, not of the ABA. Information discussed is reflective of the time of the recording. Please see the most recent ShopTalk for the most current information.
A full transcription and closed captioning are available for this session. Please note that both are machine-generated and are not reviewed for accuracy.
| Attachment | Size |
|---|---|
| Chat Copy | 4.21 KB |
This session follows the format of an Open Forum: the opinions expressed are those of the individual participants, not of the ABA. Information discussed is reflective of the time of the recording. This recording includes the conversation in the main room followed by the Tourist Town bookstores and Nontraditional Model breakout rooms.
This session follows the format of an Open Forum: the opinions expressed are those of the individual participants, not of the ABA. Information discussed is reflective of the time of the recording. This recording includes the conversation in the main room followed by the Tourist Town bookstores and Nontraditional Model breakout rooms.
Led by author and expert Jason Thompson, this session will help stores be effective in their commitment to representation, equity, and access. A DEI audit checklist will help stores look at every aspect of their business — from hiring and training to signage, social media, and inventory — through a DEI lens, and a discussion of goals and metrics will help ensure measurable success. Jason Thompson is a successful and experienced diversity officer that has developed and led diversity programs in higher education, sports, healthcare, and tech. He has been quoted by the New York Times, the Washington Post, the Guardian, USA Today, and CNN. His education session for the ABA Board was extremely well received with some directors calling it the best session on this topic they’ve participated in.
Led by author and expert Jason Thompson, this session will help stores be effective in their commitment to representation, equity, and access. A DEI audit checklist will help stores look at every aspect of their business — from hiring and training to signage, social media, and inventory — through a DEI lens, and a discussion of goals and metrics will help ensure measurable success. Jason Thompson is a successful and experienced diversity officer that has developed and led diversity programs in higher education, sports, healthcare, and tech. He has been quoted by the New York Times, the Washington Post, the Guardian, USA Today, and CNN. His education session for the ABA Board was extremely well received with some directors calling it the best session on this topic they’ve participated in.
This session follows the format of an Open Forum: the opinions expressed are those of the individual participants, not of the ABA. Information discussed is reflective of the time of the recording. This recording includes the conversation in the main room followed by the Small(ish) Stores and Nontraditional Model breakout rooms.
NPD BookScan™ reporting retailers receive complimentary access to our Title & Bestseller service. Learn all about NPD BookScan and our flexible, intuitive web-based dashboard by attending the February 10th ABA Technology Meetup. In this one-hour session, you get an introduction to our tools, such as Basic Search, Bestsellers, Collections, and Graphing, to help you measure, predict, and improve performance.
Session Follow-up:
During this session, a question about how to report your online sales, specifically if you're using the IndieCommerce service came up. The answer is yes, you should be reporting your online sales, from IC or any other ecommerce system.The IndieCommerce team has created a facility for exporting online sales data for IndieCommerce and IndieLite stores. Booksellers can find instructions for combining online and in-store sales here. IndieCommerce and IndieLite members will find the new option in the Admin menu under Store > Reports > New York Times Bestseller Report (this works for both BookWeb and New York Times). Detailed instructions for reporting all sales can be found here.
Cosed captioning is available for this session. Please note that it is machine-generated and is not reviewed for accuracy.
| Attachment | Size |
|---|---|
| Chat Copy | 1.83 KB |
 NPD BookScan Presentation | 1.61 MB |
| Benefits of Reporting to NPD BookScan | 689.29 KB |
| NPD BookScan Title and Bestseller Service | 251.15 KB |
NPD BookScan™ reporting retailers receive complimentary access to our Title & Bestseller service. Learn all about NPD BookScan and our flexible, intuitive web-based dashboard by attending the February 10th ABA Technology Meetup. In this one-hour session, you get an introduction to our tools, such as Basic Search, Bestsellers, Collections, and Graphing, to help you measure, predict, and improve performance.
Session Follow-up:
During this session, a question about how to report your online sales, specifically if you're using the IndieCommerce service came up. The answer is yes, you should be reporting your online sales, from IC or any other ecommerce system.The IndieCommerce team has created a facility for exporting online sales data for IndieCommerce and IndieLite stores. Booksellers can find instructions for combining online and in-store sales here. IndieCommerce and IndieLite members will find the new option in the Admin menu under Store > Reports > New York Times Bestseller Report (this works for both BookWeb and New York Times). Detailed instructions for reporting all sales can be found here.
Cosed captioning is available for this session. Please note that it is machine-generated and is not reviewed for accuracy.
| Attachment | Size |
|---|---|
| Chat Copy | 1.83 KB |
| NPD BookScan Presentation | 1.61 MB |
| Benefits of Reporting to NPD BookScan | 689.29 KB |
| NPD BookScan Title and Bestseller Service | 251.15 KB |
NPD BookScan™ reporting retailers receive complimentary access to our Title & Bestseller service. Learn all about NPD BookScan and our flexible, intuitive web-based dashboard by attending the February 10th ABA Technology Meetup. In this one-hour session, you get an introduction to our tools, such as Basic Search, Bestsellers, Collections, and Graphing, to help you measure, predict, and improve performance.
Session Follow-up:
During this session, a question about how to report your online sales, specifically if you're using the IndieCommerce service came up. The answer is yes, you should be reporting your online sales, from IC or any other ecommerce system.The IndieCommerce team has created a facility for exporting online sales data for IndieCommerce and IndieLite stores. Booksellers can find instructions for combining online and in-store sales here. IndieCommerce and IndieLite members will find the new option in the Admin menu under Store > Reports > New York Times Bestseller Report (this works for both BookWeb and New York Times). Detailed instructions for reporting all sales can be found here.
Cosed captioning is available for this session. Please note that it is machine-generated and is not reviewed for accuracy.
| Attachment | Size |
|---|---|
| Chat Copy | 9.78 KB |
| Transcript | 80.05 KB |
Our New Member Series:Store Ownership 101 provides new and prospective bookstore owners with an opportunity to ask questions of seasoned bookstore owners/staff.
The opinions expressed are those of the individual participants, not of the ABA. Information discussed is reflective of the time of the recording.
A full transcription is available for this session. Please note that it is machine-generated and not reviewed for accuracy.
The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.
Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.
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