IndieCommerce - Report a critical outage

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This form is for reporting emergency / critical outages ONLY. A critical outage might be that your website is down, or if a key function like 'search' on your site is down or the shopping cart on your website is not working. If your website is experiencing a critical issue like these, you may use this form to alert the IndieCommerce team.

If you are about to report that your website is down, first check to see if your website is accessible on a mobile device with wifi turned off. If you can access it on a mobile device, then your website is not offline and the outage you are experiencing is probably a local issue.

Please include as much detail as possible when reporting a critical outage.

Please continue to use [email protected] for all other non critical IC / IL related questions. 

You can check the status of IndieCommerce and IndieLite any time, here: https://status.indiecommerce.com

Please contact us at [email protected] or call us at 914-406-7500.

About ABA

American Booksellers Association is a national trade association that supports and advocates for the success of independent bookstores. We provide members with education, networking opportunities, advocacy, resources, and technology. In turn our members support local schools through book fairs, donations and author visits; promote literacy; provide inclusive community centers; connect readers and books; add character to neighborhoods; champion and center diverse and new voices; and contribute to the local economy. We feel honored to support them in their work.

Contact

PRESS INQUIRIES: [email protected]

INDIECOMMERCE: [email protected]

ALL OTHER INQUIRIES: [email protected]

 

 

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