Marketing Meetup - Customer Experience and Marketing Funnels

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Date: 
Thursday, March 3, 2022 1:00 PM EST
End: 
Thursday, March 3, 2022 2:00 PM EST

A customer experience/marketing funnel is a visualization that outlines the process of turning customers into advocates, which in turn refuels the top of any marketing funnel by driving awareness and lead generation. This funnel is a useful tool to help you visualize the path people take from when they first find out about your business to when they convert into customers. A good customer experience/marketing funnel outlines the process of turning customers into advocates, which in turn refuels the top of the marketing funnel by driving awareness and lead generation.This Marketing Meetup will provide a general overview of how to create a customer/marketing funnel as well as examples of ones bookstores are currently using. During this interactive session, led by Christina Ciampa, All She Wrote Books, you'll have an opportunity to outline your own funnel. Come ready with your store's target audience in mind.

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About ABA

American Booksellers Association is a national trade association that supports and advocates for the success of independent bookstores. We provide members with education, networking opportunities, advocacy, resources, and technology. In turn our members support local schools through book fairs, donations and author visits; promote literacy; provide inclusive community centers; connect readers and books; add character to neighborhoods; champion and center diverse and new voices; and contribute to the local economy. We feel honored to support them in their work.

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