This is a Fire Drill: Preparing for and Avoiding Crises

This is a Fire Drill: Preparing for and Avoiding Crises (November 9, 2023)
Join ABA Director of Education, Kim Hooyboer, as we review some of the top crises stores have experienced this past year. From cybersecurity threats to a car driving into the store, we will provide resources and tips to prepare for and, when possible, avoid these crises at your store. Topics will include: fire, flood, and natural disasters; protesters, break-ins, and ransomware, credit card fraud, and more. Throughout the session, we’ll explore ways to respond to these crises, prioritize employee communication, and mitigate the risk of these events occurring at your store. Think of this session as insurance and take this time to invest in protecting your business.
The session guide and accompanying templates can be found in the ABA Bookstore Resource Library.
This is a Fire Drill was presented at the Fall 2023 Regional Shows.


This is a Fire Drill: Preparing for and Avoiding Crises

About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.


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