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Your business strategy (what you do every day) and your business identity (how you define your organization’s purpose) are two areas that every business leader must address in order think creatively and strategically about the future of their store. This session for owners and managers will give you the opportunity to explore how successful leaders evaluate their business strategy and current business identity in a world of ever-changing technology and increased consumer expectations. Join Ryan Raffaelli, Harvard Business School Professor, for an interactive, case-based discussion that will help clarify—and maybe even redefine— your organization’s strategy and identity. (Group B; Pre-registration required)
American Booksellers Association is a national trade association that supports and advocates for the success of independent bookstores. We provide members with education, networking opportunities, advocacy, resources, and technology. In turn our members support local schools through book fairs, donations and author visits; promote literacy; provide inclusive community centers; connect readers and books; add character to neighborhoods; champion and center diverse and new voices; and contribute to the local economy. We feel honored to support them in their work.
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