| Attachment | Size |
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 Harnessing the Power of Small Data transcript.pdf | 265.51 KB |
This session will offer insight into the small data sets you didn’t know you had and how to mine data to better focus your efforts. Information from POS reports, one-question customer surveys, and even understanding store traffic patterns can make the difference between a good day and a great one.
Speakers: Cynthia Compton, 4 Kids Books & Toys (Zionsville, Indiana); Melissa DeMotte, The Well-Read Moose (Coeur d'Alene, Idaho)
This session will offer insight into the small data sets you didn’t know you had and how to mine data to better focus your efforts. Information from POS reports, one-question customer surveys, and even understanding store traffic patterns can make the difference between a good day and a great one.
Speakers: Cynthia Compton, 4 Kids Books & Toys (Zionsville, Indiana); Melissa DeMotte, The Well-Read Moose (Coeur d'Alene, Idaho)
Join Ingram for an informative workshop with essential tips and techniques for using ipage®. Whether you’re new to ipage® or an experienced user, gain a clearer understanding of our platform’s full capabilities so you will spend less time navigating and more time selling. In this session, you will learn how to refine your searches and order, understand tracking within ipage®, and learn more about Direct-to-Home ordering.
Speakers: Trent Shaw, Ingram Content Group (La Vergne, Tennessee); Leslie Jobson, Ingram Content Group (Berkeley, California); Johanna Hynes, Ingram Content Group (La Vergne, Tennessee)
This session is a celebration of the symbiotic relationships between independent bookstores and other literary institutions. Featuring representatives from Town Hall Seattle and Hugo House, as well as booksellers who have relationships with these institutions. The panelists will highlight how their partnerships began and will discuss the creative and successful results of these ongoing collaborations.
Speakers: Rick Simonson, The Elliott Bay Book Company (Seattle, Washington); Stesha Brandon, Seattle Public Library (Seattle, Washington); Gary Luke, Hugo House (Seattle, Washington); Megan Castillo, Town Hall Seattle (Seattle, Washington); Spencer Ruchti, Third Place Books (Lake Forest Park, Washington)
The last few years have revealed the realities of the impact of long-term stress and burnout. Join this conversation with Dr. Corey Yeager, author of How Am I Doing?: 40 Conversations to Have with Yourself, (HarperCollins Christian) and Christine Onorati, ABA board member, bookseller and therapist, as they discuss skills to manage self-care. Topics will include communicating your needs, respecting your limitations, normalizing conversations about mental health and overall well-being, and more.
Speakers: Dr. Corey Yeager, HarperCollins; Christine Onorati, WORD Bookstores (Brooklyn, NY and Jersey City, NJ)
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| Best Practices for Efficient Operations transcript.pdf | 266.11 KB |
Join a panel of booksellers as they discuss ways that they have become more efficient in basic bookstore operations. The panel will review how to organize invoices for efficiency, provide samples of easy-to-use forms to streamlined processes, discuss how to communicate with staff around new operations procedures, and more. Come to the session to listen and also share your own best practices.
Speakers: Luis Correa, Avid Bookshop (Athens, Georgia); Emma Nichols, Norwich Bookstore (Norwich, Vermont); Lauren Nopenz Fairley, Curious Iguana (Frederick, Maryland); Darryl Peck, Righton Books (St Simons Island, Georgia)
Join a panel of booksellers as they discuss ways that they have become more efficient in basic bookstore operations. The panel will review how to organize invoices for efficiency, provide samples of easy-to-use forms to streamlined processes, discuss how to communicate with staff around new operations procedures, and more. Come to the session to listen and also share your own best practices.
Speakers: Luis Correa, Avid Bookshop (Athens, Georgia); Emma Nichols, Norwich Bookstore (Norwich, Vermont); Lauren Nopenz Fairley, Curious Iguana (Frederick, Maryland); Darryl Peck, Righton Books (St Simons Island, Georgia)
The rights of readers and the importance of representation in books is critical to the work of independent bookstores. The wave of book bans threaten these rights and these values as an orchestrated movement attempting to silence historically marginalized voices and experiences. As authors, publishers, and booksellers are under constant attack from random and targeted book bans, ABA has assembled a diverse group to discuss the effects of these bans.
Heather Hall from Green Feather Book Company; Maia Kobabe, author of Gender Queer ; Laura DeLaney from Rediscovered Books; and Kendrick Washington, Policy Advocacy Director of the Seattle ACLU, will share their experiences as well as their insight and wisdom on how to deal with an increasingly pervasive occurrence. The discussion will be moderated by Ray Daniels, Chief Communications Officer of ABA. Gather here to understand first hand what is at stake when book bans happen in your community and how you can respond or even prevent them.
Speakers: Laura DeLaney, Rediscovered Books (Boise, Idaho); Heather Hall, Green Feather Book Company (Norman, Oklahoma); Kendrick Washington, ACLU of Washington; Ray Daniels, American Booksellers Association (White Plains, New York); Maia Kobabe, Simon & Schuster
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| Book Banning- Stores, Authors and Communities- What Can We Do? transcript.pdf | 209.46 KB |
The rights of readers and the importance of representation in books is critical to the work of independent bookstores. The wave of book bans threaten these rights and these values as an orchestrated movement attempting to silence historically marginalized voices and experiences. As authors, publishers, and booksellers are under constant attack from random and targeted book bans, ABA has assembled a diverse group to discuss the effects of these bans.
Heather Hall from Green Feather Book Company; Maia Kobabe, author of Gender Queer ; Laura DeLaney from Rediscovered Books; and Kendrick Washington, Policy Advocacy Director of the Seattle ACLU, will share their experiences as well as their insight and wisdom on how to deal with an increasingly pervasive occurrence. The discussion will be moderated by Ray Daniels, Chief Communications Officer of ABA. Gather here to understand first hand what is at stake when book bans happen in your community and how you can respond or even prevent them.
Speakers: Laura DeLaney, Rediscovered Books (Boise, Idaho); Heather Hall, Green Feather Book Company (Norman, Oklahoma); Kendrick Washington, ACLU of Washington; Ray Daniels, American Booksellers Association (White Plains, New York); Maia Kobabe, Simon & Schuster
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| ABA Community Forum transcript.pdf | 253.72 KB |
The ABA Community Forum is a reimagined Town Hall with the same opportunities for members to be heard and more opportunity for constructive discussions about our industry. The full ABA Board will respond to questions and comments from all booksellers; booksellers who would like to send questions in advance can email [email protected]
The ABA Community Forum is a reimagined Town Hall with the same opportunities for members to be heard and more opportunity for constructive discussions about our industry. The full ABA Board will respond to questions and comments from all booksellers; booksellers who would like to send questions in advance can email [email protected]
A big challenge for all bookstores is the volume and management of publisher invoices. In this session, you’ll hear from Batch colleagues and current Batch users about how they save time and money using Batch to manage their invoices and prepare payments to publishing partners. The session will include discussion and demonstrations with focus on how Batch:
- Automatically and electronically organizes invoices to reduce paperwork and free up time.
- Provides access to invoice information 24x7, enabling you to manage invoices when it’s most convenient for you.
- Provides electronic invoices, allowing you to verify shipments and raise claims for damages or shortages at the point of delivery.
- Allows payments to be prepared and remittances received and stored electronically.
- Links with QuickBooks; enabling automated entry of invoice data directly into QuickBooks.
Speakers: Nic Bottomley, Mr B's Emporium of Reading Delights (Bath, Somerset); Nathan Halter, Batch for Books (Hartford, Connecticut); Christine Onorati, WORD Bookstores (Brooklyn, NYC and Jersey City, NJ)
A school partnership is an important asset to any bookstore. It strengthens the community, introduces books to younger readers, generates future customers, and supports a bookstore’s bottom line. This session is a bookstore-presented panel on how to best establish school connections from square one. Booksellers will learn first steps to take to begin a healthy partnership, key roles in school administration to get to know, how to work with teachers, and what events and means of support a bookstore can provide to create trust and put the store front of mind when opportunities arise. Presented by the ABC Children’s Group for all booksellers.
Speakers: Susan Williams, M. Judson Booksellers & Storytellers (Greenville, South Carolina); Cathy Berner, Blue Willow Bookshop (Houston, Texas); Heather Jeziorowski, Little Shop of Stories (Decatur, Georgia)
| Attachment | Size |
|---|---|
| Bookstore and School Partnerships transcript.pdf | 264.39 KB |
A school partnership is an important asset to any bookstore. It strengthens the community, introduces books to younger readers, generates future customers, and supports a bookstore’s bottom line. This session is a bookstore-presented panel on how to best establish school connections from square one. Booksellers will learn first steps to take to begin a healthy partnership, key roles in school administration to get to know, how to work with teachers, and what events and means of support a bookstore can provide to create trust and put the store front of mind when opportunities arise. Presented by the ABC Children’s Group for all booksellers.
Speakers: Susan Williams, M. Judson Booksellers & Storytellers (Greenville, South Carolina); Cathy Berner, Blue Willow Bookshop (Houston, Texas); Heather Jeziorowski, Little Shop of Stories (Decatur, Georgia)
Whether you refer to them as sidelines, non-book, or gift merchandise, they're important to the profitability and customer experience for many bookstores. Come to this panel to gain insight into the process of curating, merchandising, and selling sidelines.
Speakers: Elizabeth Freeman, East Bay Booksellers (Oakland, California); Susan Kehoe, Browseabout Books (Rehoboth Beach, Delaware); Kelly Evert, Village Books (WA) (Bellingham, Washington); Mack Burner, Bookworm of Edwards (Edwards, Colorado)
For people in historically marginalized communities, having a space to exist, work, play, and connect can be a powerful thing. There are many ways to honor your community by creating space, and this panel will feature four booksellers who have done just that. You will leave this session with great hope for the future and promise of bookselling and with new ideas for creating space for the communities to which you belong.
Speakers: Davis Shoulders, Atlas Books (Johnson City, Tennessee); Lee Francis, Red Planet Books and Comics (Albuquerque, New Mexico); Janet Jones, Source Booksellers (Detroit, Michigan); Jonah Zimiles, [words] Bookstore (Maplewood, New Jersey)
| Attachment | Size |
|---|---|
| Serving Communities by Creating Space transcript.pdf | 235.94 KB |
For people in historically marginalized communities, having a space to exist, work, play, and connect can be a powerful thing. There are many ways to honor your community by creating space, and this panel will feature four booksellers who have done just that. You will leave this session with great hope for the future and promise of bookselling and with new ideas for creating space for the communities to which you belong.
Speakers: Davis Shoulders, Atlas Books (Johnson City, Tennessee); Lee Francis, Red Planet Books and Comics (Albuquerque, New Mexico); Janet Jones, Source Booksellers (Detroit, Michigan); Jonah Zimiles, [words] Bookstore (Maplewood, New Jersey)
Join a conversation with your bookselling colleagues to discuss the returns process and how best to navigate the what, when, and how of returns. Are you pulling by section or publisher, and why? Are you pulling quarterly, monthly, daily, and why? How do you manage staff scheduling and minimize your freight costs? Have you used the publisher return percent number when you create your criteria for returns? So much to discuss! Note: This conversation will focus on workflow and operations and will not include a discussion on inventory management. (All)
Speakers: Jenny Cohen, Waucoma Bookstore (Hood River, Oregon); Elayna Trucker, Napa Bookmine (Napa, California); Zachary Matelski, McLean & Eakin Booksellers (Petoskey, Michigan)
| Attachment | Size |
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| Managing Returns (Bookseller Panel) transcript.pdf | 267.16 KB |
Join a conversation with your bookselling colleagues to discuss the returns process and how best to navigate the what, when, and how of returns. Are you pulling by section or publisher, and why? Are you pulling quarterly, monthly, daily, and why? How do you manage staff scheduling and minimize your freight costs? Have you used the publisher return percent number when you create your criteria for returns? So much to discuss! Note: This conversation will focus on workflow and operations and will not include a discussion on inventory management. (All)
Speakers: Jenny Cohen, Waucoma Bookstore (Hood River, Oregon); Elayna Trucker, Napa Bookmine (Napa, California); Zachary Matelski, McLean & Eakin Booksellers (Petoskey, Michigan)
Employers use diversity, equity, and inclusion initiatives to create a more equitable, inclusive, and dynamic workforce. Designing and developing a DEI program involves four main phases:
1) Data collection and analysis to determine the need for change;
2) Strategy design to match business objectives;
3) Implementation;
4) Evaluation and continuing audit of the plan.
This session will be lead by Jason Thompson, author of Diversity and Inclusion Matters: Tactics and Tools to Inspire Equity and Game-Changing Performance (Wiley). Booksellers will leave this session with practical implementation ideas to begin a DEI program for their store.
Speakers: Jason Thompson, VP for DE&I at Western Governors University
The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.
Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.
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