Fostering an Inclusive Environment for Staff and Customers With Disabilities

    Friday, April 7, 2017 -
    9:00am to 10:00am
    Room: 
    Washington

    Creating an inclusive environment is essential to broadening the goodwill and customer base of any bookstore. Panelists will discuss the social and financial reasons for making your store accessible in compliance with the Americans with Disabilities Act, strategies for educating staff, how to make accommodations for staff and customers with disabilities, ideas for special programming and related outreach, and resources to guide such initiatives.

    • Kimberly Cake, Enchanted Passage (Sutton, MA)
    • Drew Sieplinga, Wild Rumpus (Minneapolis, MN)
    • Susan Kusel, [words] Bookstore (Maplewood, NJ) (Moderator)
       

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