Books of Wonder – E-Commerce Manager
Books of Wonder is looking for a creative, tech-savvy, and sales driven book lover with extensive knowledge of children’s books and e-commerce to manage our online store and team.
Books of Wonder is New York City’s largest and oldest independent children’s bookstore, featuring a carefully curated selection of new and antique children’s books, as well as a gallery of original art and prints from children’s books.
The Books of Wonder E-Commerce Manager will oversee all e-commerce and online functions as well as manage both the web and fulfillment teams. It is the E-Commerce Manager’s responsibility to ensure that all Books of Wonder’s online customers enjoy a great experience and that their orders are delivered with the utmost care and commitment to quality. The successful candidate will have a meticulous eye for detail, entrepreneurial spirit, effective communication skills, and excel at managing multiple projects and priorities simultaneously.
Responsibilities Include:
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Team Management: Oversee in fulfillment and website team, which covers marketing, online orders, customer service, event publicity, and social media.
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Drive Online Sales: Monitor online sales quarter-by-quarter, analyze performance, and formulate new marketing initiatives to encourage sales. Monitor SEO, Google Adwords, and analytics. Experience with Shopify preferred.
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Daily Operations: Make sure all online orders are processed and shipments prepared, organize web sales. Oversee related customer service issues that may arise.
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E-Commerce Inventory & Updates: Manage and update online catalog via Shopify and other marketplaces. Ensure website reflects incoming and existing stock and is regularly updated.
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Website Performance: Monitor website performance, track and analyze sales, suggest website improvements and work closely with developers to manage and vet contracted projects.
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Collaborate and Communicate Regularly with Other Departments.
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Maintain Relationships with Publishers and Authors & Artists
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Manage Event Publicity and after-event follow through
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Pre-order Campaign Development
We strongly encourage candidates of diverse backgrounds to apply, including Black, Indigenous, and People of Color, and LGBTQ+ people.
Books of Wonder is an equal opportunity employer committed to fostering a work environment based in mutual respect and inclusion. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, gender, sexual orientation, or any other status protected under federal, state, or local law. Applicants from underrepresented backgrounds are highly encouraged to apply.
To apply, please send your resume with cover letter to [email protected]
PLEASE NOTE: Your cover letter must specifically discuss your interest in e-commerce and children's books. Any resume submitted without such a cover letter will not be considered.