IndieLite

Embedding Video

In order to place a video on your website, the video must first be uploaded to a third party, such as YouTube*. You can then obtain an ‘embed’ code which can be placed on your website.

Reports

There are several reports available to you that you can use to gain insights into sales on your website, who is using your website and other useful information. You can use these reports as they are or you may customize them to suit your needs.

NEW: This document has been updated as of 7/19/2021 to reflect new Financial Reports that have been recently added. See below for more details. 

Navigate to: Store > Reports

MailChimp

This documentation was modified on 01/18/2018, to comply with the latest changes by MailChimp.

This provides an integration with MailChimp (an email delivery service) and makes it possible to create and send MailChimp emails directly from your website.

PREPARE TO USE THE MAILCHIMP MODULE

  1. Sign up for a MailChimp.com account
  2. Create your list through MailChimp

Website Best Practices

Creating a leading website takes thought and planning, a site is typically considered successful if it is well designed, useful and in e-commerce aspects, lucrative. While different stores each have different website needs, there are some best practices that are global to all sites. In this guide, we explain those best practices and have broken them down into 4 categories:

 

Product Pricing

You have full control on the pricing for any book on your website (eBook prices are set by Kobo).

4 STORE PRICING TOOL OPTIONS

Navigate to: Store > Configuration > Store Pricing > Books

  1. By Model (ISBN) - Individual titles can be marked up or down.

Images

This documentation was modified on 04/10/2019, with the Insert Feature

Using images on your website should be done with careful consideration, just like any other component of your site. The images used should enhance the user’s experience, help with branding, and improve visual appeal. Below, we review the various ways in which images can be uploaded to your website and some tools that can be used with them.

Available Holiday Catalogs

AVAILABLE REGIONAL CATALOGS

GLIBA

  • http://yoursitename.com/holiday/GLIBA/holidaycatalog.html - replace the highlighted portion with your website URL.

            For example: http://abatest.d7.indiebound.com/holiday/GLIBA/holidaycatalog.html

MIBA

Statuses

Your main page for order review is found by navigating to: Store > Orders. Here you will find a list of all active orders and it is from here that you will process these orders as needed. In this document, we’ll review what each standard order status means, what state that order status belongs to, and how to create custom order statuses of a particular state.

Adding Books

It is important to keep in mind that the vast majority of titles listed on IndieBound.org, and on our IndieCommerce member websites come from Ingram Book Company's iPage database. Generally speaking, if a title is listed with them (even if they don't actually carry it), it is listed with us. If you are a publisher, you'll want to contact Ingram to inquire about listing your catalog with them. You can find publisher-specific contact info here:

Edit

This documentation was modified on 8/6/2019, with Coupon Adjustments

Orders in a ‘Pending’ or ‘Processing’ state can be altered. You have the ability to alter just about every part of the order.

Navigate to: Store > Orders > View Orders

Cancel / Refund

CANCELING ORDERS

If an order is in a ‘Pending’ or ‘Processing’ state, and an item needs to be removed from the order, or the entire order needs to be canceled, this can be done with store administrator access or order admin access.

Navigate to: Store > Orders > View Orders

  • Remove Specific Items

Orders

The main page listing all orders for review is at Store > Orders. Here you will find a list of all active orders and it is from here that you will process these orders as needed. In this document, we’ll review what each order status means and the difference between Store Fulfilled Orders and Wholesaler Fulfilled Orders. We will also go over 5 basic order scenarios and how to complete them.

Reconciliation Report

When you are using the shared ABA Authorize.net account, when the order status is changed to 'Payment Received' state, the credit card used to place the order is charged. The funds collected are placed in a holding account for 15 days or less. When the order status is then changed to 'Completed', the order is marked for reconciliation. Reconciliation happens on or about the 15th and 25th of the month -  the funds are withdrawn, and dispersed to all interested parties.

Fulfill

Fulfilling orders is an important part of your business and as you have chosen to accept orders through your IndieCommerce website, we want to make sure the steps to fulfill those orders are simple and clear. The scenarios below cover the most common order processes.

HOW TO FULFILL ORDERS

The main page for orders is found by navigating to: Store > Orders > View Orders

Wholesaler Fulfillment

Many stores have questions about why an order did or did not go to Ingram (the wholesaler), and why the 'Send to Ingram' button does not appear for certain orders.

Listed below are the conditions for when the ‘Send to Wholesaler’ button will not appear and what conditions will cause an order to not be sent automatically to the wholesaler, when that preference is enabled.

Pages

About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.

Contact

PRESS CONTACT: Dan Cullen (dan@bookweb.org)

MEMBER and MEMBERSHIP INQUIRIES: info@bookweb.org

INDIECOMMERCE: staff@bookweb.org

ALL OTHER INQUIRIES: info@BookWeb.org

 

 

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