IndieCommerce Fraud Alerts

IndieCommerce stores continue to be affected by fraudulent orders, generally all under $40. Before processing online orders, PLEASE check for the following...

1. Is the credit card billing address on the order the same as the shipping address ?

2. Check to see if either the credit card billing address or the shipping address are within the same state as your bookstore.

If your answer is no to both 1 and 2, do NOT process the order. Immediately email [email protected] with the order information and we will investigate further. To repeat, the fraudulent orders we are seeing are all around or under $40

Each fraudulent order that is reported allows us to possibly stop fraud on your website as well as throughout the entire IndieCommerce network. 

Many thanks for your help.

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